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Privacy Policy

Effective Date: 01/03/2025

  1. Introduction

GenadePro (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the GenadePro mobile application (“App”). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

2. Data Controller

  • Company Name: Genade Global Services Ltd
  • Company Number: 15149519
  • Registered Office Address: Office 10568 High Street North, London, England, E6 2JA
  • ICO Registration Number: ZB665494

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 (DPA), Genade Global Services Ltd is the “data controller” of your personal data.

3. Information We Collect

We may collect and process the following data about you:

  • Personal Identification Information: Name, email address, phone number, and postal address.
  • Profile Information: Photograph, professional details, and other information you provide when creating a profile.
  • Usage Data: Details of your use of our App, including traffic data, location data, and other communication data.
  • Device Information: Information about your device, including hardware model, operating system, and unique device identifiers.
  • Cookies and Similar Technologies: We use cookies to distinguish you from other users and to remember your preferences.

4. How We Use Your Information

We use the information we collect in the following ways:

  • To Provide Services: Facilitating connections between Clients and Service Providers.
  • Account Management: Managing your account, including processing payments and providing customer support.
  • Communication: Sending administrative information, updates, and promotional materials (with your consent).
  • Personalization: Customizing your experience by presenting content tailored to your interests.
  • Analytics: Analyzing usage trends to improve our App and services.
  • Legal Obligations: Complying with legal and regulatory requirements.

5. Legal Basis for Processing

Our legal bases for processing your personal data include:

  • Performance of a Contract: Processing necessary for the performance of a contract with you.
  • Consent: Processing based on your consent, which you can withdraw at any time.
  • Legitimate Interests: Processing necessary for our legitimate interests, such as improving our services, provided these do not override your rights.
  • Legal Compliance: Processing necessary to comply with our legal obligations.

6. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf, such as payment processing and data analysis.
  • Business Partners: Partners with whom we collaborate to offer you services.
  • Legal Authorities: When required by law or to protect our rights and safety.

We do not sell or rent your personal data to third parties.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

9. Your Rights

Under the UK GDPR, you have the following rights:

  • Access: Request access to your personal data.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data.
  • Restriction: Request restriction of processing your personal data.
  • Data Portability: Request transfer of your data to another service provider.
  • Objection: Object to processing based on legitimate interests or direct marketing.
  • Withdraw Consent: Withdraw consent where processing is based on consent.

To exercise these rights, contact us at contact@genadepro.com

10. Third-Party Links

Our App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

11. International Data Transfers

We may transfer your personal data to countries outside the UK. Where we do so, we ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date.” Your continued use of the App after such changes constitutes your acceptance of the new Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: contact@genadepro.com

Postal Address: Office 10568 High Street North, London, England, E6 2JA