Privacy Policy for GenadePro App

Effective Date: 01/03/2025

Introduction

GenadePro ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the GenadePro mobile application ("App"). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Data Controller

  • Company Name: Genade Global Services Ltd
  • Company Number: 15149519
  • Registered Office Address: Office 10568 High Street North, London, England, E6 2JA
  • ICO Registration Number: ZB665494

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 (DPA), Genade Global Services Ltd is the "data controller" of your personal data.

Information We Collect

  • Personal Identification Information: Name, email address, phone number, and postal address.
  • Profile Information: Photograph, professional details, and other information you provide when creating a profile.
  • Usage Data: Details of your use of our App, including traffic data, location data, and other communication data.
  • Device Information: Information about your device, including hardware model, operating system, and unique device identifiers.
  • Cookies and Similar Technologies: We use cookies to distinguish you from other users and to remember your preferences.

How We Use Your Information

  • To Provide Services: Facilitating connections between Clients and Service Providers.
  • Account Management: Managing your account, including processing payments and providing customer support.
  • Communication: Sending administrative information, updates, and promotional materials (with your consent).
  • Personalization: Customizing your experience by presenting content tailored to your interests.
  • Analytics: Analyzing usage trends to improve our App and services.
  • Legal Obligations: Complying with legal and regulatory requirements.

Legal Basis for Processing

  • Performance of a Contract: Processing necessary for the performance of a contract with you.
  • Consent: Processing based on your consent, which you can withdraw at any time.
  • Legitimate Interests: Processing necessary for our legitimate interests, such as improving our services, provided these do not override your rights.
  • Legal Compliance: Processing necessary to comply with our legal obligations.

Data Sharing and Disclosure

  • Service Providers: Third-party vendors who perform services on our behalf, such as payment processing and data analysis.
  • Business Partners: Partners with whom we collaborate to offer you services.
  • Legal Authorities: When required by law or to protect our rights and safety.

We do not sell or rent your personal data to third parties.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which