Unit-based pricing. Only pay when you earn.

Simple, Transparent Provider Pricing

No monthly fees. No subscriptions. No surprises. Buy units when you need them and spend them only when you take action. If you do not earn, you do not spend.

🔧 List a service 20 units
✅ Accept a request 15 units
🔎 Submit proposal 10 units
💰 Join free no upfront fee
25Starter pack units
50Value pack units
100Pro pack units
£1Per unit at standard rate
£3Client admin fee per booking

Top-Up Your Units

Choose Your Unit Package

Buy more units at once and pay less per unit. All packages are purchased inside the GenadePro app. Payments are processed securely through Stripe.

🛠 Starter Pack 25 units
£25.00
£1.00 per unit
▸ Standard rate — no discount

Enough to create 1 service listing and have 3 units left
Accept 1 direct job request with 10 units remaining
Submit 2 Discover proposals with 5 units remaining
No expiry on purchased units
Pay via card, Apple Pay or Google Pay
Buy in the App →

Available on iOS and Android

🚀 Pro Pack 100 units
£85.00
£0.85 per unit
🔥 Save 15% — You save £15.00

Create 5 service listings and still have units left to spend
Accept up to 6 direct job requests (90 units)
Submit up to 10 Discover proposals with units to spare
Best value — 15% cheaper per unit than the starter pack
No expiry on purchased units
Pay via card, Apple Pay or Google Pay
Buy in the App →

Available on iOS and Android

🔐 Payments processed securely by Stripe · 📱 Purchase inside the GenadePro app only · Units never expire after purchase

Unit Cost Breakdown

Exactly How Your Units Are Spent

Every action on GenadePro has a clear, fixed unit cost. No hidden charges. No surprise deductions. You always know what you are spending before you spend it.

💰 Unit Cost Per Action

Units are deducted at the moment you take the action inside the app.

📋
Create a Service Listing Add or update a service you offer to your provider profile
20 units
Accept a Direct Job Request Confirm a job sent directly to you during the 5-minute cycle window
15 units
🔎
Submit a Proposal (Discover) Bid on a job that has moved to the Discover open marketplace
10 units
Important: Units are only deducted when you take a positive action. Rejecting a request or letting it time out does not cost any units. You are never charged for saying no.

📈 Package Value Comparison

See how many actions each package covers to pick the right size for you.

Action 25 Units 50 Units 100 Units
Service listings (20u) 1 listing 2 listings 5 listings
Direct accepts (15u) 1 accept 3 accepts 6 accepts
Discover proposals (10u) 2 proposals 5 proposals 10 proposals
Cost per unit £1.00 £0.90 £0.85
Total cost £25.00 £45.00 £85.00
You save vs standard £0.00 £5.00 £15.00
Tip: The 100-unit Pro Pack gives you the most unit actions per pound and is the best choice if you are actively building your client base and accepting multiple jobs per week.

How Job Requests Work

The Direct Cycle and Discover System Explained

Every job request on GenadePro follows a structured cycle before going to the open marketplace. Here is exactly what happens from the moment a client posts a job to when it lands in your notifications.

📱

Step 1 — Client Posts a Job Request

A client in your area posts a job request through the GenadePro app. Based on your location, service category, availability, and verification status, the system matches the job to the most relevant verified provider first.

Job matched to you

Step 2 — You Have 5 Minutes to Respond

You receive a direct notification. You have exactly 5 minutes to accept or reject the request. This window keeps response times fast for clients and ensures jobs go to active, available providers.

⏱ 5:00 minute window

Accepting the request costs 15 units. Rejecting it or letting the timer expire costs you nothing at all.

15 units to accept | 0 units to decline

Step 3 — If Declined or Timed Out, the Job Moves On

If you reject the request or your 5-minute window closes without a response, the job immediately moves to the next matched provider in the cycle. You remain in the rotation for future requests.

No units charged. No penalty.
🔗

Step 4 — After 5 Direct Cycles, Job Goes to Discover

If the job has been through 5 direct provider cycles without being accepted, it moves to the Discover section. This is the open marketplace visible to all active, verified providers in the relevant service area.

Now open to all providers in Discover
🔎

Step 5 — Submit a Proposal in Discover

In Discover you can browse all available open jobs and submit a proposal to any one that matches your services. Submitting a proposal in Discover costs 10 units, which is fewer units than accepting a direct request because you are competing with other providers.

10 units to submit a Discover proposal

Step 6 — Job Disappears After 24 Hours

A job listed in Discover stays visible for a maximum of 24 hours. If no provider submits a proposal and the client does not rebook, the request closes and is removed from the platform permanently. The client is notified and can repost if needed.

Job removed after 24 hours if unclaimed

✅ Direct Request (Priority Access)

Sent directly to you first based on location and matching. You have 5 minutes to respond. Costs 15 units to accept. The fastest and most exclusive route to winning a job.

🔎 Discover (Open Marketplace)

Jobs that went through 5 direct cycles without acceptance. Open to all verified providers in the area. Costs only 10 units to submit a proposal. Active for 24 hours before disappearing.


Client Side

The £3 Admin Fee Explained

A flat £3 platform admin fee is added to every booking total on the client side. This is shown clearly to clients at checkout before they confirm any booking. There are no hidden charges on either side of the transaction.

📋 Example Booking — What the Client Sees at Checkout
Service: Regular domestic clean (2 bed)£32.00
GenadePro platform admin fee ⓘ Fixed £3.00
Payment processing (Stripe)£0.00 to client
Total charged to client £35.00

All payments are held in Stripe escrow and released to the provider only after the client confirms job completion.

Why Is There an Admin Fee?

The £3 admin fee is how GenadePro sustains the platform infrastructure that every booking runs on. This covers the Stripe payment processing, the escrow system that protects client money, the verification infrastructure, dispute resolution support, and the matching algorithm that connects clients to the right provider at the right time.

The fee is fixed at £3 regardless of job size, which means it represents a smaller percentage of the total on larger bookings. For the client, £3 buys them complete financial protection, a verified professional, and a formal dispute process if anything goes wrong. That is what the fee actually pays for.

For providers: The admin fee is paid by the client and does not come out of your earnings. Your agreed service rate is what you receive through your weekly Friday payout via Stripe. See the full provider earning guide.

Payment Methods

How to Top Up Your Units

All unit purchases are made inside the GenadePro app. We support three payment methods, all processed securely through Stripe.

💳

Credit and Debit Card

All major UK and international credit and debit cards accepted. Visa, Mastercard, American Express and more. Payments process instantly inside the app.

Visa · Mastercard · Amex

Apple Pay

Pay with Face ID or Touch ID on any supported Apple device. No card details to enter manually. Fast, secure, and available on all modern iPhones and iPads.

 iOS App Only

Google Pay

Pay with your saved Google Pay method on any Android device. Instant authorisation. No card details required at checkout. Available on all supported Android phones.

▶ Android App Only
In-app purchases only: Unit top-ups are made exclusively inside the GenadePro app. Download free at genadepro.com/download and your device automatically opens the right store for your phone.

Pricing Questions

Common Questions About GenadePro Pricing

Do units expire after I buy them?
No. Units purchased in any package never expire. You can buy a 100-unit Pro Pack today and use those units over as many weeks or months as you choose. There is no time pressure on spending your units once purchased.
Do I get charged units if I decline a request?
No. You are never charged for declining a request or letting a request time out. Units are only deducted when you take a positive action: accepting a direct request (15 units) or submitting a Discover proposal (10 units). Saying no to any job is completely free.
What happens if I miss the 5-minute window?
If you do not respond within the 5-minute direct cycle window, the job moves to the next matched provider in the queue. No units are deducted from your balance. You remain active in the rotation and will continue receiving new job notifications. To avoid missing requests, ensure your app notifications are enabled and check the GenadePro app regularly during your working hours.
Can I get a refund on units I have already purchased?
Units that have already been spent on accepting requests, creating listings, or submitting proposals cannot be refunded. Unspent unit balances may be eligible for a refund subject to our Terms and Conditions. Contact our support team through the app or at [email protected] to discuss your situation.
What is Discover and when do jobs appear there?
Discover is the open marketplace section of GenadePro where job requests appear after they have gone through 5 direct provider cycles without being accepted. In Discover, any verified provider with the matching service category can see and submit a proposal for the job. Submitting a proposal costs 10 units, which is fewer than the 15 units for a direct accept. Jobs in Discover are visible for 24 hours before disappearing permanently.
Who pays the £3 admin fee — me or the client?
The £3 admin fee is paid by the client on top of your agreed service rate. It is displayed clearly to the client at checkout before they confirm any booking. It does not come out of your earnings. Your agreed rate is what you receive in your weekly Friday payout via Stripe. The admin fee covers the Stripe payment processing, escrow system, verification infrastructure, and dispute resolution that every booking uses.
How do my weekly Friday payouts work?
Every Friday before 12 noon GMT, your accumulated earnings from the previous week transfer automatically to your registered bank account via Stripe. No action is required from you. No invoice. No manual request. Once a client confirms job completion, the funds are queued for that Friday’s payout. See the full provider earning guide.
How do I join GenadePro as a provider?
Download GenadePro free at genadepro.com/download. Your device automatically opens the correct app store. Create a provider account and complete the five-stage verification process. Once verified, purchase your first unit pack inside the app and set up your service listings. There is no joining fee and no monthly subscription. You can also join our provider WhatsApp community to connect with other verified professionals already using the platform.

Ready to Start Earning?

Join GenadePro Free Today and Buy Units When You Need Them

Download the app, complete verification, set up your service listings, and start receiving job requests. No monthly fees. No upfront cost to join. Buy units only when you take action.

Earn as a Pro Guide  ·  FAQs  ·  How It Works  ·  Terms and Conditions