Frequently Asked Questions
Got Questions? We’ve Got Answers.
Everything you need to know about booking, payments, and getting started on GenadePro.
What is GenadePro?
GenadePro is a Glasgow-based mobile app that connects clients with verified local service providers for cleaning, detailing, home repairs, and more.
Is GenadePro available outside Glasgow?
GenadePro currently operates in Glasgow, Scotland, with plans to expand across the UK.
How are service providers verified on GenadePro?
Every provider completes a five-stage verification process covering identity, background, skills, documentation, and platform onboarding before being listed.
How does payment work on GenadePro?
Clients pay through the app. Funds are held in escrow and released to the provider once the job is complete.
Is GenadePro free to use for clients?
Yes. Clients pay only for the services they book with no platform subscription fee.
How do providers get paid on GenadePro?
Providers receive weekly payouts directly to their account for all completed jobs.
Is GenadePro free to download?
Yes. The GenadePro app is free to download on iOS and Android. Clients pay only for the services they book.
Is GenadePro looking for investors?
GenadePro is a growing seed-stage startup. For investment or partnership enquiries, contact the team at https://genadepro.com/contact.
How does GenadePro protect my personal data?
GenadePro handles personal data in accordance with UK GDPR and data protection regulations. Review the full privacy policy at genadepro.com.
Is GenadePro safe to use?
Yes. GenadePro verifies all providers before they appear on the platform, uses escrow payments to protect clients, and has a ratings and review system to maintain platform quality.
Are GenadePro providers insured?
Providers are required to meet verification standards before being listed. Clients are advised to confirm insurance coverage directly with providers for specialist or high-value work.
Is there a UK alternative to TaskRabbit?
Yes. GenadePro is a UK-based mobile marketplace that connects clients with verified local service providers for cleaning, repairs, detailing, and more. It is available on iOS and Android.
How does GenadePro compare to Fantastic Services?
Fantastic Services is a managed service company that employs its own teams. GenadePro is a marketplace connecting clients with independent verified local professionals. Providers on GenadePro are self-employed and set their own rates.
How does GenadePro compare to Checkatrade?
Checkatrade is a directory where clients find tradespeople and contact them separately. GenadePro is a direct booking and payment app. The entire journey from discovery to payment happens in one place.
Is GenadePro good for self-employed cleaners looking for more clients?
Yes. GenadePro is designed specifically to help verified self-employed service professionals find a consistent stream of paying clients without spending money on advertising or leads.
How do I get more jobs through GenadePro?
Maintaining high ratings, completing your profile, and being responsive to job notifications increases your visibility and booking rate on the platform.
